NEWAVRO delivers orders throughout South Africa.

Order processing

Orders are processed Monday to Friday, excluding public holidays. We aim to process paid orders within one business day. Orders placed on weekends or public holidays are processed on the next business day.

Delivery time

Handling time 0-1 business days. Estimated delivery time 2–6 business days based on customer locations. Delivery times are estimates and may vary due to courier operations, public holidays, severe weather, or other circumstances. We will provide tracking details when available.

Delivery charge

A flat delivery charge of R75 applies to deliveries throughout South Africa. The delivery charge will be shown at checkout before you pay.

Office collection

Collection can be arranged from the NEWAVRO office in Roodepoort. Select local pickup at checkout if available, or contact us before placing your order. Please wait for confirmation before collecting.

Delivery details

Please check that your delivery address and contact details are complete and correct. If an order cannot be delivered because the address supplied is incorrect or incomplete, contact us to arrange the next steps. Any additional delivery charge will be confirmed with you before it is applied.

If your parcel appears damaged or an item is missing, please contact us at support@newavro.co.za with your order number and details so we can investigate.

Contact

The Proven Concepts Group (Pty) Ltd trading as NEWAVRO
Unit 1, Willowview Office Park, 589 Van Hoof Street, Willowbrook, Roodepoort, 1724
Email: support@newavro.co.za
Phone: 010 534 7115